Heat pump repair and installation, without the guesswork.
Heat pumps heat and cool your home, so problems show up year-round. We check heating and cooling performance, defrost operation, auxiliary heat and electrical parts, then recommend what actually fixes it.
Heat pump problems we see most
A heat pump that runs all day, ices over or leans on backup heat costs you money every hour it runs.
Symptoms
- Weak heat or cold air in winter
- Outdoor unit iced over and not clearing
- Auxiliary or emergency heat running constantly
- High electric bills with no change in use
- Not cooling well in summer
- Reversing valve, defrost board or sensor problems
- Tripped breakers or failed capacitors and contactors
Repair or new system?
Some heat pump problems are a single part. Others point to a system near the end of its life. We'll show you the readings and give you both paths, with honest pricing for each.
For replacements we explain equipment selection, sizing and efficiency. Warranty terms depend on the equipment and are stated for each installation.
How we diagnose a heat pump
Both modes tested
Heating and cooling performance checked against expected temperatures.
Defrost & aux heat
Defrost cycle, sensors and how often backup heat engages.
Electrical
Capacitors, contactors, motors and control signals measured.
Refrigerant circuit
Pressures and temperatures checked by a certified technician.
Common questions
Is steam from my outdoor unit normal in winter?
Why is my "aux heat" light on so much?
Do you install heat pumps?
Book your service
Pick a time that works for you. Your appointment goes straight onto our schedule, and we'll confirm it with you.
Online booking is handled securely by Housecall Pro. For no heat, no AC or other emergencies, call 240-483-9872. We answer 24/7.